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01.05.2025
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Microsoft Cloud, AI Solutions Help Firms Face Uncertainty
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Enterprises around the world are turning to Microsoft’s AI and cloud ecosystem to support projects that will help them navigate unpredictable markets, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens™ Microso...
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30.04.2025
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AI Reshapes Brazilian Salesforce Implementations
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The use of AI in Salesforce deployments has become a major trend in Brazil, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2024 ISG Provider Lens™ Salesforce Ecosystem Partners report for Brazil finds that many enterprises in Bra...
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29.04.2025
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Australian IT Spending Set to Boost Microsoft Ecosystem
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An expected upswing in Australian enterprise IT spending in 2025 is likely to generate more demand for solutions and services from the Microsoft AI and cloud ecosystem, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Prov...
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20.10.2025
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28.04.2025
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As Procurement Turns Strategic, Firms Inject AI, Analytics
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Enterprises are expanding procurement strategies beyond cost reduction, seeking to optimize processes and reduce time to market, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens™ global Procurement Services r...
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25.04.2025
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Rapid Adoption of AI Reshapes Industrial Operations Landscape in Europe
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Europe is embracing digital engineering advancements faster than other regions, with more industries scaling Industry 4.0 initiatives and leveraging physical experience and digital intelligence capabilities to transform their workplaces and create customized experiences for end users, according to a new research report published today by Informati...
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24.04.2025
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U.S. Firms Embrace AI to Accelerate Digital Engineering
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Enterprises in the U.S. are applying generative and agentic AI to all aspects of digital engineering, seeking more efficient product development and faster time to market, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG P...
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24.04.2025
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ISG to Evaluate Public Sector Consulting Services in the U.K. and Australia
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining the strengths and comparative differentiators for providers of strategy, consulting and managed IT services to organizations and agencies working in the public sector.
The study results will be publis...
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24.04.2025
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U.K. SAP Market Sees Strong Demand for S/4HANA Skills
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A new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, finds substantial advancements in the SAP technology landscape are shaping market dynamics and creating demand for SAP talent in the U.K.
The 2025 ISG Provider Lens™ SAP Ecosystem report for the U.K....
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24.04.2025
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Cloud Adoption Accelerates SAP S/4HANA Demand in Asia Pacific
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A growing number of enterprises in Asia Pacific are adopting SAP S/4HANA, especially in greenfield implementations, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The ISG Provider Lens™ SAP Ecosystem report for Asia Pacific finds tha...
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23.04.2025
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U.S. Firms Use GenAI to Ease SAP S/4HANA Migration
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U.S. enterprises are becoming more open to SAP S4/HANA cloud migration with advances in generative AI and real-time analytics, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens™ SAP Ecosystem report for the U....
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23.04.2025
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Data, AI Tools Boost Brazilian Agriculture
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Agricultural enterprises in Brazil are investing in new digital technologies and services to transform their operations for increased scale and efficiency, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens™ Ag...
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21.04.2025
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ISG to Assess Contact Center Customer Experience Service Providers
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining service providers leveraging generative AI (GenAI), agentic AI and other technologies to revolutionize the competitive landscape for contact center services.
The study results will be published in a s...
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18.04.2025
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ISG to Assess Workday Ecosystem Providers in the U.S., Europe and APAC
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining the strengths and competitive positioning of partners providing services for the Workday human capital management (HCM) ecosystem.
The study results will be published in a series of comprehensive ISG...
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17.04.2025
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ISG to Evaluate VMware Ecosystem Worldwide
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining the portfolio strengths and market competitiveness of service providers in the dynamic VMware ecosystem.
The study results will be published in a comprehensive ISG Provider Lens™ report, called VMware...
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17.04.2025
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AI is Becoming Integral to Salesforce U.K. Offerings, ISG Says
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AI-driven automation, particularly through Salesforce’s Agentforce, is beginning to change how businesses in the U.K. operate and could have wider societal implications, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
Salesforce Agent...
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16.04.2025
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U.S. Firms Grab Salesforce Tools to Reach AI Potential
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Enterprises in the U.S. are investing in new technologies and services from the Salesforce ecosystem as they navigate the rapid evolution of AI and explore its potential for their operations, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory f...
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16.04.2025
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AI-Powered Workplaces the Subject of Upcoming ISG Event
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Leaders with Princess Cruises, Mondelez, McCann Worldgroup, Vantage Risk, Saatva and other companies will join the ISG Future Workplace Summit to discuss strategies for adopting AI in the workplace, optimizing productivity and managing through economic uncertainty.
Hosted by global AI-centered technology research and advisory firm Information Ser...
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16.04.2025
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Strong Cloud Demand Fuels Q1 Double-Digit Growth in Asia Pacific’s IT and Business Services Market, ISG Index™ Finds
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Asia Pacific’s IT and business services market grew by double digits in the first quarter, powered by strong cloud demand amid a slump in managed services spending, according to the latest state-of-the-industry report from Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The Asia Pacific...
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15.04.2025
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ISG to Assess AWS Ecosystem Partners
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining service providers enabling AI adoption and delivering innovative, industry-specific solutions for enterprises using the AWS cloud platform.
The study results will be published in a series of comprehen...
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15.04.2025
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Americas’ IT and Business Services Sector Grows by Double Digits in Q1, Despite Growing Uncertainty: ISG Index™
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Demand for IT and business services in the Americas rose by double digits in the first quarter, despite growing economic uncertainty, according to the latest state-of-the-industry report from Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The Americas ISG Index™, which measures commerci...
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14.04.2025
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ISG to Evaluate Payroll Managed Services Providers
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining payroll service providers in the U.S. and around the world helping enterprises create more efficient, secure and adaptable payroll processes, often with the use of AI-powered automation.
The study res...
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14.04.2025
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AI, Cloud Turn Global Capability Centers into Core IT Assets
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Enterprises are partnering with service providers to build global capability centers (GCCs) that go far beyond traditional outsourcing, serving as digital nerve centers and innovation engines, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory...
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14.04.2025
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Europe’s Demand for IT, Business Services Accelerated in Q1, Despite Economic Uncertainty: ISG Index™
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Europe’s demand for IT and business services reaccelerated in the first quarter after pulling back at the end of last year amid economic uncertainty, according to the latest state-of-the-industry report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The EMEA ISG Index™, which measures...
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11.04.2025
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ISG to Evaluate Enterprise Service Management in the U.S. and Worldwide
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers that support the extension of IT service management (ITSM) practices into all facets of the digital enterprise.
The study results will be published in a pair of comprehensive ISG Provider Le...
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10.04.2025
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Global IT and Business Services Market Remained Resilient in Q1, Despite Heightened Economic Uncertainty: ISG Index™
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The global market for IT and business services showed continued resilience in the first quarter, despite heightened economic uncertainty and the looming threat of U.S. tariffs, according to the latest state-of-the industry report from Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
Data...
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08.04.2025
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ISG to Evaluate Providers of AI-Driven ADM Services
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers of application development management (ADM) services at a time when widespread integration of AI has triggered a massive shift in the ADM sourcing market.
The study results will be published...
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08.04.2025
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Enterprises Looking to AI for Smarter IT Management
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Enterprises are turning to AI-powered software platforms to make IT management more intelligent and ensure their systems and technology meet business needs for efficiency, lowers costs and innovation, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
The ISG Buy...
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07.04.2025
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ISG to Announce First-Quarter Financial Results
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, said today it will release its first-quarter financial results on Thursday, May 8, 2025, at approximately 4:15 p.m., U.S. Eastern Time.
The firm will host a conference call with investors and industry analysts at 9 a.m., U.S. Eastern Time,...
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03.04.2025
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ISG Australia Certified As a ‘Great Place to Work’ For Fourth Consecutive Year
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today announced its business in Australia has earned “Great Place to Work Certification™” by the Great Place To Work® Institute for the fourth year in a row.
ISG Australia’s certification is based on the findings of a confidential employee...
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02.04.2025
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Enterprises Using AI to Improve Product Experiences and Intelligence, ISG Says
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Traditional product information management (PIM) systems will evolve into AI-enabled product experience management (PXM) platforms within the next two years as companies seek to optimize product experience and intelligence at every touchpoint, according to new research from global AI-centered technology research and advisory firm Information Servi...
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02.04.2025
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Brazilian Firms Boost Marketing Impact with Data, GenAI
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Enterprises in Brazil are adopting tools based on generative AI and other technologies to better market their brands and products as marketing channels and consumer behavior evolve, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The...
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01.04.2025
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AI Makes U.S. Chemical Companies Leaner, More Innovative
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Chemical producers in the U.S. are adopting GenAI and other new technologies to improve efficiency, innovation and sustainability, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens™ Agribusiness and Chemicals...
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31.03.2025
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AI Making Field Service More Proactive, Intelligent, ISG Says
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Two-thirds of enterprises will be using AI to manage field service operations by 2028, tightening control over the many variables involved in providing on-site customer support, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
The ISG Buyers Guides™ for Field S...
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31.03.2025
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ISG Announces 2025 ISG Paragon Awards™ ANZ Finalists
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today announced the finalists for the 2025 ISG Paragon Awards™ ANZ, which recognize innovative sourcing partnerships that help enterprises leverage technology to make a significant and lasting impact on their businesses.
A total of 45 nomin...
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28.03.2025
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ISG to Assess Workplace Services, Solutions Shaped by AI
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study evaluating providers of workplace services and solutions to meet the evolving needs of employees in the age of AI.
The study results will be published in a series of comprehensive ISG Provider Lens™ reports gea...
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27.03.2025
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AI Shakes Up Mainframe Strategies in U.S. Public Sector
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State and local governments in the U.S. are reevaluating mainframes as strategic assets and revisiting choices between reengineering and cloud migration, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens™ Main...
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26.03.2025
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Brazilian Firms Accelerate Innovation With Providers’ Help
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A growing number of enterprises in Brazil are investing in digital innovation services to gain the competitive benefits of new technologies, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens™ Digital Business...
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26.03.2025
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In the Age of AI, Mainframe Modernization Crucial for European Firms
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Facing cost pressures, skills shortages and increasing regulation, European enterprises are leveraging service providers to modernize their mainframes and integrate them with cloud platforms to drive AI innovation, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology...
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25.03.2025
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U.S. Firms Embrace GenAI to Migrate, Update Mainframes
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U.S. enterprises are adopting GenAI-based services both to migrate mainframe workloads to the cloud and to keep their legacy systems productive, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2025 ISG Provider Lens™ Mainframe — S...
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21.03.2025
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AI Becoming Essential to HCM, ISG Says
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AI is becoming a core requirement for human capital management (HCM) and employee engagement, with two-thirds of enterprises expected to need AI-enabled capabilities in their HCM systems by 2027, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III).
The ISG Buyers G...
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20.03.2025
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Enterprises to Boost AI and Data Analytics Skills in Global Capability Centers: ISG Study
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New survey research from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) finds the majority of enterprises plan to leverage AI in their global capability centers (GCCs) so those centers can take on higher-value work.
The newly released ISG Market Lens™ 2025 Global Capability Centers Study fi...
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19.03.2025
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Asia Pacific Utilities Modernize Grids to Meet Rising Demand
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The power and utilities industry in Asia Pacific is increasingly investing in AI and other digital technologies to address operating challenges arising from increased power consumption and renewable energy development, according to new research reports published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technolo...
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18.03.2025
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Industry 4.0 Gaining Momentum in Europe
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The digital revolution continues to transform Europe’s manufacturing landscape, with Industry 4.0 initiatives gaining momentum, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2024 ISG Provider Lens™ Manufacturing Industry Service...
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17.03.2025
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Industry-First Agentic AI Services Study Bolsters Broad ISG Portfolio of AI, Analytics Provider Research
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers of agentic AI services, which help companies use autonomous AI agents to enhance decision-making, streamline processes and accelerate innovation.
The 2025 ISG Provider Lens™ Agentic AI Servi...
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13.03.2025
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European Utilities Invest in Software, Services, AI to Meet Changing Energy Challenges
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The European power and utilities industry is undergoing a profound transformation in the face of increasing needs for energy security, sustainability and affordability, according to new research reports published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The Russia-Ukraine...
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12.03.2025
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North American Utilities Looking to Software, Services to Address New Demands
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Electric utility companies in North America are adopting new infrastructure, software and services to meet the growing need for sustainability while maintaining reliable energy delivery over aging power grids, according to new research published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and a...
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11.03.2025
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ISG Xperience Summit to Explore AI-Powered Experience Transformation
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Leaders with PNC Bank, Barclays, Comcast, SoulCycle, Expedia, AGCO, Acenda Integrated Health, Autocar Trucks and other companies will join the ISG Xperience Summit, March 25–26 at the Westin Times Square in New York, to share strategies for driving experience-led transformation with AI and other new technologies.
Hosted by global AI-centered tech...
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10.03.2025
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ISG First to Combine Software, Services Research to Guide Enterprise Digital Transformation
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, said today it is introducing a first-of-its-kind approach to helping enterprises evaluate and choose the best software and supporting services to drive their digital transformations.
Starting with the simultaneous publication this week of i...
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06.03.2025
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Information Services Group Announces Fourth-Quarter and Full-Year 2024 Results
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today announced financial results for the fourth quarter and full year ended December 31, 2024.
Commenting on the results, Chairman and CEO Michael P. Connors said: “We delivered a strong fourth quarter, beginning with the sale of our autom...
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04.03.2025
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Europe’s Demand for Digital Sustainability Solutions on the Rise
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Despite economic uncertainty and cost pressures, Europe’s demand for digital solutions that improve sustainability and governance continues to grow, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2024 ISG Provider Lens™ Sustainab...
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03.03.2025
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Nominations Open for 2025 ISG Women in Digital Awards
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today announced that nominations are open for the fourth annual ISG Women in Digital Awards program, recognizing exceptional leadership among women.
“ISG is pleased to open the nominations for the 2025 ISG Women in Digital Awards,” said Mi...
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03.03.2025
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ISG Says Low Satisfaction Scores for AI Services Reflect ‘Growing Pains’ as Enterprises Struggle with Adoption
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Services related to AI and specifically generative AI often fell short of enterprise expectations in 2024, according to a new report from Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The ISG Star of Excellence™ CX Insights Report for 2024, an annual review that sheds light on what en...
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28.02.2025
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ISG Names Samuel L. Molinaro Jr. to Board of Directors
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, today named Samuel L. Molinaro Jr., a senior financial services industry executive, to its board of directors. Molinaro will join the board effective March 14.
Molinaro has more than 30 years of senior-level experience in the banking and f...
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27.02.2025
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U.S. Firms Push Ahead on Sustainability, ESG Amid Changes
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Companies in the U.S. plan to keep investing in digital initiatives for sustainability and ESG despite political change and uncertainty, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2024 ISG Provider Lens™ Sustainability and E...
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27.02.2025
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Oracle Services Power IT Modernization in Asia Pacific
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A growing number of enterprises in Asia Pacific are seeking Oracle ecosystem services to help them carry out digital transformations to remain competitive in rapidly changing markets, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
T...
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26.02.2025
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Multicloud Trend Leads Brazilian Companies to Oracle
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Many enterprises in Brazil are adopting Oracle Cloud Infrastructure (OCI) as part of a widespread migration to multicloud environments, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2024 ISG Provider Lens™ Oracle Cloud Ecosyste...
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26.02.2025
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Oracle Becoming Major Cloud Player in Europe
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Enterprises in Europe are increasingly adopting Oracle cloud and AI solutions to meet their digital transformation, regulatory compliance and sustainability goals, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2024 ISG Provider...
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25.02.2025
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Brazil’s Healthcare Industry Modernizes to Improve Care, Reduce Costs
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Healthcare companies in Brazil are rapidly adopting innovative technologies to improve both the quality of healthcare and access to it, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2024 ISG Provider Lens™ Healthcare Digital Se...
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24.02.2025
III
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Enterprise Cloud Trends Fuel Oracle Cloud Growth in U.S.
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Enterprises in the U.S. are increasingly using cloud-based Oracle applications and infrastructure as the company competes with the major hyperscale cloud operators, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
The 2024 ISG Provide...
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© BusinessWire
21.02.2025
III
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ISG to Evaluate Life Sciences Service Providers Worldwide
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Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining service providers offering industry-specific expertise, strategic advice and technology support to life sciences companies worldwide.
The study results will be published in a comprehensive ISG Provide...
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