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© BusinessWire
26.11.2025
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8x8 Engage Wins Gold at 2025 London Design Awards for Outstanding User Experience
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8x8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, wins Gold in the User Experience Design (UX) – Business category at the 2025 London Design Awards for 8x8 Engage. The London User Experience (UX) Design Awards honours design that puts users first – celebrating digital experiences that are intuitive, purposeful,...
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25.11.2025
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8x8 Strengthens Customer Data Privacy With New International Cloud Protection Standard
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Reinforcing its commitment to protecting customer data, 8x8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, announced the implementation of ISO/IEC 27018 – the internationally recognized privacy standard for protecting personal data in public cloud environments. ISO/IEC 27018 establishes strict requirements for h...
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20.11.2025
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Customers Resolve Issues Faster With New AI, Omnichannel Enhancements From 8x8
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Customers expect answers instantly, and frontline teams can only meet those expectations with tools that remove friction rather than adding to it. New enhancements from 8x8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, give organizations the ability to resolve issues faster, personalize every interaction, and su...
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17.11.2025
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8x8, Inc. Announces Participation in Upcoming Investor Events
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8x8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, today announces participation in the following events for the third fiscal quarter of 2026. Wells Fargo 9th Annual TMT Summit Rancho Palos Verdes, CA Presentation: Tuesday, November 18, 2025, 8:45 am Pacific Time/11:45 am Eastern Time Needham 6th Annual Tech...
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06.11.2025
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8x8 Sees Surge in AI Adoption as Organizations Race to Deliver Faster, Smarter Customer Engagement
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As organizations rapidly scale their use of intelligent automation, omnichannel messaging, and AI-powered performance tools, 8x8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, is seeing strong momentum in AI adoption across the 8x8 Platform for CX. From self-service to summarization, organizations are choosing 8x...
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04.11.2025
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8x8 Adds Native Support for Mitel Phones, Enhancing Platform Access and Enterprise Voice Flexibility
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8x8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, now offers native support and direct sales for most widely deployed Mitel SIP desk phones. This integration gives organizations using Mitel SIP desk phones streamlined, cost-efficient access to the 8x8 platform, preserving existing investments while enabling seam...
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04.11.2025
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8x8 Makes Workforce Management Native in Every Contact Center Seat at No Extra Cost
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8x8 Workforce Management is now a standard capability of every 8x8 Contact Center package, allowing organizations to forecast, schedule, and staff across voice and digital channels at no additional cost. 8x8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, is among the first to embed Workforce Management (WFM) dire...
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04.11.2025
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8x8, Inc. Announces Second Quarter Fiscal Year 2026 Financial Results
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8x8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, today reported financial results for the second quarter of fiscal year 2026 ended September 30, 2025. “Our second quarter performance reflected progress against our strategic priorities,” said Samuel Wilson, Chief Executive Officer at 8x8, Inc. “Revenue growth w...
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30.10.2025
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8x8 Calls on Congress to Act as Universal Service Fund Nears Breaking Point
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8x8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, today urged Congress to accelerate reform of the Universal Service Fund (USF) as its contribution factor climbs to a record 38.1% for the fourth quarter of 2025. The company has submitted comments to the bipartisan working group led by Senator Ben Ray Luján (D-NM...
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16.10.2025
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Report: UK Customers Still Prefer Human Support Over AI
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Despite the rise of artificial intelligence (AI) in customer service, UK consumers still overwhelmingly prefer speaking with human agents — unless AI comes with a financial incentive. That’s according to new research from 8x8, Inc. (NASDAQ: EGHT), a leading global business communication platform provider. The latest 8x8 Streetview survey found t...
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14.10.2025
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8x8, Inc. Schedules Second Quarter Fiscal 2026 Earnings Release and Conference Call
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8x8, Inc. (NASDAQ: EGHT),a leading global business communications platform provider, will release financial results for the second fiscal quarter ended September 30, 2025 following the close of market on Tuesday, November 4, 2025. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss...
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02.10.2025
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8x8 Earns Industrywide Recognition for Innovation, Customer Experience, and AI Leadership
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8x8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, has received multiple prestigious industry honors in 2025. Awards include Best Communications Provider – Enterprise from the Comms Council UK and recognition in the 2025 Gartner® Magic Quadrant™ for UCaaS for the fourteenth consecutive year. These awards undersco...
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26.09.2025
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8x8 Recognized in 2025 Gartner® Magic Quadrant™ for UCaaS for Fourteenth Year in Row
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8x8, Inc. (NASDAQ: EGHT), the industry’s most integrated customer experience (CX) platform provider, has been recognized for the fourteenth consecutive year in the Gartner Magic Quadrant™ for Unified Communications as a Service. “We believe our recognition in the 2025 Gartner Magic Quadrant for UCaaS is a validation of our mission to deliver sim...
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25.09.2025
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8x8 Launches No-Code SMS Fraud Protection to Combat $2.1B Global Threat
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8x8, Inc. (NASDAQ: EGHT), one of the industry’s most integrated customer experience (CX) platform providers, has launched 8x8 Omni Shield Self-Service, a no-code SMS fraud protection tool that helps businesses to detect, monitor, and block threats like Artificially Inflated Traffic (AIT) in real time. Built directly into 8x8 Connect, 8x8 Omni Sh...
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23.09.2025
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Seamless Mobile Video CX Now Available Across Asia-Pacific via 8x8–Modica Group Partnership
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated customer experience (CX) platform provider, and Modica Group, a global leader in intelligent messaging, are expanding omnichannel CX capabilities across the Asia Pacific (APAC) with a new and strategic reseller partnership. The partnership kicks off with the integration of 8x8 Jitsi as a Ser...
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18.09.2025
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8x8 Appoints Mary Murray as Country Lead for Ireland, Strengthening Local Commitment and Growth
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated customer experience (CX) platform provider, has appointed Mary Murray as Operations Director and Country Lead for Ireland. With a proven track record in operations leadership at global financial and telecommunications companies, Murray will oversee 8x8’s go-to-market strategy and customer...
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16.09.2025
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8x8 Launches “CX Champions Fantasy Team” to Recognize the Real People Powering Great Customer Experience
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8x8, Inc. (NASDAQ: EGHT), the industry’s most integrated customer experience (CX) platform provider, is accepting nominations for the 8x8 CX Champions Fantasy Team, a global recognition program celebrating the individuals behind the moments that define standout customer interactions. In celebration of everyday customer heroes, each month a new CX...
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11.09.2025
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8x8 and ULAP Networks Partner to Accelerate Business Growth in Regulated Markets
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Providing customers with better access to traditionally difficult-to-serve territories across the globe, 8x8 Inc. (NASDAQ: EGHT), the industry’s most integrated customer experience (CX) platform provider, has announced a strategic partnership with global cloud infrastructure and connectivity provider, ULAP Networks, known for compliant, sovereign-...
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04.09.2025
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8x8 Fast Pay Helps UK Councils Ease Rent Pressures and Support Tenants in Need
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Councils across the UK are cutting complexity from rent collection and citizen support with 8x8® Fast Pay. From 8x8, Inc. (NASDAQ: EGHT), the industry’s most integrated customer experience (CX) platform provider, the new digital service makes it easier for tenants to manage rent and seek financial relief while easing the strain on overworked counc...
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03.09.2025
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French Businesses Gain Performance, Compliance, and Control with 8x8’s New In-Country Data Center
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To improve the customer experience in France 8x8, Inc. (NASDAQ: EGHT), the industry’s most integrated customer experience (CX) platform provider, has announced the opening of a new data center in the country. The facility supports the country’s stringent data sovereignty and residency requirements, while delivering trust, transparency, and soverei...
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02.09.2025
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8x8 Recognized with Five Stevie Awards for Customer Service and Technology Excellence
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8x8, Inc. (NASDAQ: EGHT), the industry’s most integrated customer experience (CX) platform provider, has earned top honors across five categories in the 22nd Annual International Business Awards®, including a Gold Stevie® Award for Customer Service Executive of the Year – a testament to the innovation and service excellence that customers count on...
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28.08.2025
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8x8 and Southampton FC Renew Partnership to Bridge Gap Between Telephone and Terrace
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8x8, Inc. (NASDAQ: EGHT), the industry’s most integrated customer experience (CX) platform provider, today announced the renewal of its sponsorship with Southampton Football Club, extending its role as an official partner of both the Men’s and Women’s First Teams through the 2025/26 season. The agreement continues a successful collaboration that...
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26.08.2025
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8x8 Expands Native SMS Support in Australia to Advance Customer Experience
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8x8, Inc.Ⓡ (NASDAQ: EGHT), the industry’s most integrated customer experience (CX) platform provider, has expanded SMS capabilities in 8x8 WorkⓇ for Australian businesses. Customers can now send and receive one-to-one SMS from Australian mobile numbers, enabling faster engagement and better customer experiences. With 8x8 Work, Australian busines...
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21.08.2025
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AI-Powered Compliance, Intelligence and Orchestration Elevate Secure, Scalable CX on the 8x8 Platform
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Meeting customer expectations is no longer enough – businesses today must match rising standards for compliance, security and operational agility. 8x8, Inc. (NASDAQ: EGHT), the industry’s most integrated customer experience (CX) platform provider, is helping organizations raise the bar with new innovations across the 8x8 Platform for CX. The lates...
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20.08.2025
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UK University Clearing Chaos: Students on Hold for More Than Three Hours - Unless the University Used 8x8
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As A-level results dropped last Thursday, students across England, Wales, and Northern Ireland scrambled to secure university places through Clearing — and many were forced to wait more than three hours on hold to do so, according to new data from 8x8, Inc. (NASDAQ: EGHT), the industry's most integrated customer experience (CX) platform provider....
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19.08.2025
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8x8 Closes the CX Expectation Gap with AI-Driven Engagement, Payments and Personalization
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Customer expectations keep rising, but most companies are falling short. Metrigy research shows 76% of businesses surveyed believe their service is improving, yet only 36% of consumers agree. That gap is costing companies customers and revenue. 8x8, Inc. (NASDAQ: EGHT), the industry’s most integrated customer experience (CX) platform provider, i...
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14.08.2025
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MNET Joins the 8x8 Technology Partner Ecosystem to Deliver Real-Time, Secure CX for Financial Services
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated platform provider for customer experience (CX), welcomes MNET to the SellWith8 tier of the 8x8 Technology Partner Ecosystem. This new partnership brings MNET’s CoreAccess+ middleware to the 8x8 Platform for CX, including 8x8 Contact Center and 8x8 Intelligent Customer Assistant, among others...
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24.07.2025
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UK Public Sector Hold Times Now Worse Than Banks, Claims New 8x8 Survey
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Three out of four UK consumers say they often fail to reach the right department when calling about an urgent issue – and many won’t wait more than 10 minutes on hold, according to a new survey commissioned by 8x8, Inc. (NASDAQ: EGHT), the industry’s most integrated platform for customer experience (CX). The Streetview survey revealed that even...
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17.07.2025
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8x8 CPaaS Solutions Recognized as Industry Leading in CX Today Awards
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8x8, Inc. (NASDAQ: EGHT), the industry’s most integrated platform for customer experience (CX), has been named Best CPaaS Platform by CX Today. The award recognizes 8x8 for delivering secure, composable, and AI-powered CPaaS solutions that empower businesses to engage with customers in real-time, globally. 8x8 CPaaS solutions enable businesses t...
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15.07.2025
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8x8, Inc. Schedules First Quarter Fiscal 2026 Earnings Release and Conference Call
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated platform provider for CX that combines Contact Center, Unified Communication, and CPaaS solutions, will release financial results for the first fiscal quarter ended June 30, 2025 following the close of market on Tuesday, August 5, 2025. The company will host a conference call on the same day...
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08.07.2025
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8x8 Celebrates Global Partner Excellence with 2025 Elevate Awards
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform provider for CX that combines Contact Center, Unified Communication, and CPaaS solutions, today revealed the winners of its 2025 Elevate Partner Awards, honoring standout partners worldwide for excellence in customer experience (CX) transformation. The annual program recognizes top-...
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02.07.2025
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8x8 Named in Tech Titans Report as Top UK Public Sector Tech Supplier
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As UK public sector organizations find themselves under increasing pressure to modernize, a new report recognizes 8x8, Inc. (NASDAQ: EGHT) as a key driver of transformation. The latest Tech Titans report by data insights company Tussell and digital trade association techUK highlights vendors helping government bodies unify systems, reduce comple...
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26.06.2025
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8X8 More Than Doubles Operator Connect Global Offerings; Now Among Top Five Providers
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform provider for CX that combines Contact Center, Unified Communication, and CPaaS solutions, is now among the top five providers of Operator Connect globally after more than doubling the number of countries available for 8x8 Operator Connect for Microsoft Teams deployment. Additionally...
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24.06.2025
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8x8 Launches Verif8 to Bring Simpler, Smarter Security to Every Customer Interaction
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform provider for CX that combines Contact Center, Unified Communication, and CPaaS solutions, introduces 8x8 Verif8 – a frictionless, omnichannel One-Time Password (OTP) solution that makes authentication easy, fast, and secure for businesses of any size. With cyberattacks surging glo...
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19.06.2025
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Consumers Demand Fines for Long Hold Times, 8x8 Survey Finds
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British consumers have lost patience with long hold times — and they want companies to pay the price. That’s the findings of a new Streetview survey by 8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform provider for CX that combines Contact Center, Unified Communication, and CPaaS solutions. While the UK average was 62% calling fo...
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17.06.2025
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8x8, Inc. Announces Share Repurchase Activity
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform provider for CX that combines Contact Center, Unified Communication, and CPaaS solutions, today announced that it has repurchased one million shares of its common stock for an aggregate purchase price of approximately $1.85 million in recent open market transactions. The transaction...
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12.06.2025
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8x8’s Commitment to Exceptional CX Drives Industry Recognition
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform provider for CX that combines Contact Center, Unified Communication, and CPaaS solutions, is honored to receive continued recognition for its commitment to delivering personalized, efficient, and intelligent innovations designed to enhance customer and employee experiences. Prestigi...
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03.06.2025
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8x8 Named One of Newsweek’s “Most Loved Workplaces” of 2025
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What does it take to become one of the most admired places to work on the planet? According to Newsweek, 8x8, Inc. (NASDAQ: EGHT) has the formula. The company behind the industry’s most integrated platform for customer and employee experience – uniting Contact Center, Unified Communications, and CPaaS solutions – has been named to Newsweek’s accla...
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29.05.2025
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Creovai Joins 8x8’s Elite SoldBy8 Tier, Delivering Measurable Results with Real‑Time Agent Guidance
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX provider that combines Contact Center, Unified Communication, and Communications APIs, has promoted Creovai to the highly selective SoldBy8 tier within the 8x8 Technology Partner Ecosystem. This deeper partnership delivers an all‑in‑one, AI‑powered CX solution that combines C...
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22.05.2025
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8x8 Earns Prestigious SBR International Business Awards Highlighting Leadership in Business Communications for CX
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX provider that combines Contact Center, Unified Communication, and CPaaS solutions, earns the prestigious Singapore Business Review (SBR) International Business Awards 2025 for its CPaaS solutions. 8x8 has established itself as a powerful provider of modern business communicat...
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21.05.2025
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Experience-Driven Economy Fueling Growth for 8x8’s AI-Powered CX Solutions
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX provider that combines Contact Center, Unified Communication, and Communications APIs, is accelerating the next phase of the experience-driven economy by integrating AI across its platform. By integrating contact center, unified communications, and communication APIs, the AI-...
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19.05.2025
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8x8, Inc. Announces Participation in Upcoming Investor Events
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX provider that combines Contact Center, Unified Communication, and Communications APIs, today announces participation in the following events for the first fiscal quarter of 2026. B. Riley Annual Institutional Investor Conference San Francisco, CA Wednesday, May 21, 2025. Mee...
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19.05.2025
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8x8, Inc. Reports Fourth Quarter and Fiscal Year 2025 Financial Results
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX provider that combines Contact Center, Unified Communication, and Communications APIs, today reported financial results for the fourth quarter and fiscal year 2025 ended March 31, 2025. "Our results in the fourth quarter and fiscal 2025 reflect multiple transitions as we bui...
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15.05.2025
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UK Public Sector Seeks Unified, Secure AI CX Solutions Amid Budget Constraints and Legacy Tech, Says 8x8 Report
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The UK public sector is facing a barrage of demands to increase use of AI, improve remote working options, and toughen security while dealing with challenging budgets and desires for improved stakeholder and citizen experiences. That’s the findings of a new report from analysts Cavell Group and 8x8, Inc. (NASDAQ: EGHT), the industry's most integra...
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13.05.2025
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8x8 Strengthens Irish Market Presence with Expanded CCMA Ireland Partnership
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX provider that combines Contact Center, Unified Communication, and Communication APIs, marks a major milestone in its commitment to Ireland: becoming a Gold corporate sponsor of the Customer Contact Management Association (CCMA) Ireland for 2025. This strategic partnership und...
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06.05.2025
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8x8 Honored as Gold and Silver Stevie® Awards Winner in 2025 American Business Awards®
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and Communications APIs, has been honored with two prestigious Stevie® Awards in the 23rd Annual American Business Awards. 8x8 took home the Gold Stevie® Award in the Customer Service Team of the Year category and a Silver...
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29.04.2025
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8x8 Unveils New Innovations to Boost Customer, Employee Engagement Across its CX Platform
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and Communication APIs, revealed a series of powerful enhancements to the 8x8 Platform for CX to help organizations deliver superior customer and employee experiences. Enabling organizations to deliver more personalized, ef...
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21.04.2025
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8x8, Inc. Schedules Fourth Quarter and Fiscal Year 2025 Earnings Release and Conference Call
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, will release financial results for the fourth quarter and fiscal year ended March 31, 2025 following the close of market on Monday, May 19, 2025. The company will host a conference call on the same day at 2:...
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02.04.2025
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8x8® Contact Center Adds RCS Business Messaging Support to Transform Customer Engagement Through Interactive, Hyper-Personalized Two-Way Communication
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today introduced RCS (Rich Communication Services) support for 8x8 Contact Center, enabling organizations to leverage two-way omnichannel engagement and deliver hyper personalized customer experiences. 8x8 i...
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02.04.2025
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8x8 Engage™ Enables All Customer-facing Teams to Deliver Superior CX on Digital Channels
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced expanded availability for digital channels with 8x8 Engage. Video and SMS interactions are available now with support for Viber, WhatsApp, email, and RCS Business Messaging coming shortly. Wi...
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02.04.2025
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New 8x8® AI Orchestrator Creates Seamless Decision Flows Between AI Bots to Deliver Frictionless Customer Experiences
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced 8x8 AI Orchestrator which allows organizations to create seamless decision flows and orchestration across multiple bots and vendor solutions to supercharge their digital transformation and fu...
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02.04.2025
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8x8® Announces JourneyIQ to Deliver Integrated AI-powered Customer Journey Intelligence Across the Organization
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced 8x8 JourneyIQ, giving businesses the ability to seamlessly track, predict, and optimize every step of the customer journey across all channels, departments, and touchpoints. 8x8 JourneyIQ is...
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25.03.2025
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8x8 Earns 5-Star Rating in the 2025 CRN® Partner Program Guide
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, has been honored by CRN®, a brand of The Channel Company, with a 5-Star Award in the 2025 CRN Partner Program Guide. This annual guide is an essential resource for solution providers seeking vendor partner p...
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18.03.2025
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Increasing Customer Adoption of AI-powered Self-Service Drives Momentum in 8x8 CPaaS APIs
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced that the strong desire for personalized, AI-powered self-service engagement options and channels is driving increased customer interactions across 8x8 CPaaS APIs. As a result, 8x8 CPaaS API c...
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03.03.2025
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8x8, Inc. Announces Participation in Upcoming Investor Events
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announces participation in the following events for the fourth fiscal quarter of 2025. Morgan Stanley Technology, Media and Telecom Conference San Francisco, CA Presentation: Wednesday, March 5, 2025...
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27.02.2025
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8x8 Transforms Patient Engagement with EHR-Compliant Solutions Through SpinSci Technology Partnership
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced a partnership with SpinSci Technologies to deliver a patient care solution that integrates 8x8 Contact Center with leading Electronic Health Record (EHR) systems such as EPIC, Oracle Cerner,...
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20.02.2025
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CallCabinet Partners with 8x8 to Deliver Integrated Compliance Recording Across the Entire 8x8 Platform for CX
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced a strategic partnership with CallCabinet, a leading provider of compliance call recording solutions. As part of the 8x8 Technology Partner Ecosystem, the collaboration integrates CallCabinet’...
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18.02.2025
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8x8, Inc. Strengthens Leadership Team to Accelerate CX Transformation
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced several new key management appointments to help accelerate the next phase of the company's CX transformation. In addition to the executive officer appointment of Joel Neeb as Chief Transforma...
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13.02.2025
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8x8 Announces 8x8 Aftersale Assist for Retailers to Reduce Returns, Improve Customer Experiences, and Drive Revenue Growth
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the 8x8 Aftersale Assist™ solution enabling retailers to reduce returns, improve customer experiences, and drive revenue growth. Combining 8x8 Platform for CX components from 8x8 Contact Ce...
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11.02.2025
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Strong Customer Adoption and Usage of AI-powered Solutions Powering 8x8 CX Transformation
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8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced strong customer adoption and usage of the AI-powered 8x8 Platform for CX is helping to drive the next phase of the company's CX transformation. AI-based customer experience solutions, led by...
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About the newsfeed
#1
What types of information are provided on this portal - and what purpose does it serve?
The portal provides structured, stock market-relevant company information that is specifically assigned to a particular economic sector. The focus is on current announcements from official NewsWire sources, supplemented by company profiles, filter options by sector and sector-specific research aids. The aim is to offer an interested group of people a systematically structured research environment that improves their understanding of sector developments and corporate strategies.
#2
Why are companies categorized according to a certain system?
Financial markets consist of thousands of listed companies with very different business models. In order to create transparency and comparability, companies worldwide are assigned to standardized classifications. These classifications help investors to better analyze markets, identify sector-specific trends and make more targeted investment decisions.
#3
What classification standards exist for grouping companies?
There are various industry classifications that are used depending on the region or application. The best known include GICS (Global Industry Classification Standard), ICB (Industry Classification Benchmark), NAICS (North American Industry Classification System) and TRBC (Thomson Reuters Business Classification). Most institutional investors and ETFs worldwide use GICS or ICB as a benchmark.
#4
What classification standard is this financial information portal based on?
The portal uses the Global Industry Classification Standard (GICS), which was jointly developed by MSCI and S&P Dow Jones Indices. GICS is widely used in the institutional financial world and forms the basis for many global equity indices, ETFs and research systems.
#5
What exactly does GICS mean - and how is the system structured?
GICS stands for Global Industry Classification Standard. It is a hierarchical structure that divides listed companies worldwide into four levels: Sector, Industry Group, Industry Sector and Sub-Industry. In total, the system comprises 11 main sectors, over 60 industries and more than 150 sub-categories. It allows a consistent, internationally comparable analysis of economic activities.
#6
Why is GICS important in the financial world?
GICS offers a standardized language for investment decisions. It makes it possible to compare companies with similar business models - regardless of country, stock exchange or company size. Many investment funds, indices and research houses use GICS as a basis for portfolio construction, risk analysis or market screening. This means that it also makes sense for private investors to use this structure as a guide.
#7
Who decides which GICS sector a company is assigned to?
The allocation is made by the index providers MSCI and S&P Dow Jones on the basis of a company's main business segment. The decisive factor is the segment from which the company generates the majority of its sales or operating profit. Changes in the business model or strategic realignments can lead to a company being assigned to a different industry or even a different sector.
#8
What is meant by the GICS sector "Materials"?

The GICS "Materials" sector comprises companies that are active in the production, processing or refinement of raw materials. This includes industries such as chemicals, building materials, paper & forest products and the entire metallurgical and mining industry. The sector is highly cyclical and is particularly sensitive to economic fluctuations and changes in global demand.

#9
Which companies typically belong to the Materials sector?
Typical representatives are international groups from the areas of chemicals production (e.g. BASF), precious metal mining (e.g. Barrick Gold), building materials production (e.g. Heidelberg Materials) or industrial gases (e.g. Linde). The shares of these companies are often heavily dependent on commodity prices and play a central role in industrial value chains.
#10
Where does the company news on this page come from?
The news is based on verified and publicly available sources such as BusinessWire, GlobeNewswire, PR Newswire, EQS, Newsfile, ACCESSNewswire and other NewsWire services. These platforms are used by listed companies to publish mandatory ad hoc announcements, financial reports or strategic developments. All content is prepared in a structured manner and, if a corresponding categorization is possible, brought together in industry-specific clusters.
#11
How is the sector-specific mapping of messages carried out?
Categorization is based on structured metadata (e.g. ISIN, ticker, sector classification) and a combination of keyword analysis and GICS mapping. This ensures that all news is assigned to the correct sector and - if available - the correct sub-sector.
#12
Why is the materials sector particularly interesting for investors?
The Materials sector is closely linked to global industrial production and offers both cyclical growth opportunities and hedging opportunities against inflation and raw material shortages. In addition, many companies in this sector play a key role in future topics such as electromobility, the energy transition and sustainable building materials.
#13
What distinguishes this project from traditional financial information portals?
In contrast to generic portals, this project focuses exclusively and specifically on a particular sector. The advantage for interested investors: Sector-specific information, news, market movements and company profiles can be filtered and analyzed in a more targeted manner. This enables more in-depth research and greater relevance for thematic investment decisions.
#14
Are smaller companies also represented here or only large corporations?
The newsfeed takes into account both large caps and mid and small caps. As a clear mapping criterion is required in order to enable the most precise possible allocation to a cluster, the ISIN of the listed company is generally used for this purpose, provided that this can be made available or mapped via corresponding newsfeed parameters.
#15
How up-to-date are the displayed messages?
The content is updated regularly. The publication follows the publications of the information source, the NewsWire feeds of the underlying distributors. Incoming reports are automatically processed, classified and displayed on the page. Timestamps and source information ensure maximum transparency.
#16
Can I also filter the news by sub-sector?
Yes, this is a central feature of the site. Within a main sector, you can filter specifically for sub-sectors such as "Metals & Mining". For particularly popular industries or developments within a meta-sector, it is possible to deviate from standard clusters. Special categories with particular information value enable thematic analyses to be carried out even more precisely.
#17
Are there plans to process other metasectors in a similar way?
Yes, this financial information portal is part of an extensive project in which separate information portals are being created for all the main sectors. The aim is to provide investors with a systematic, sector-based research tool - regardless of index affiliation or provider perspective.
#18
Why do companies publish announcements via NewsWire services at all?
NewsWire services such as BusinessWire or PR Newswire fulfill a regulatory function: they enable companies to publish price-sensitive information publicly and without discrimination. In many countries, the use of such services is a prerequisite for fulfilling publication obligations under capital market law. They also enable companies to reach the media, analysts and investors in a targeted manner.
#19
Can private or inactive companies also appear in such notifications?
Generally not. The platform focuses exclusively on listed companies whose disclosures are based on regulatory requirements or corporate strategy measures. Although private or unlisted companies occasionally publish announcements, these are not systematically processed or classified here.
#20
What happens when a company changes its business model - does its sector classification also change?
Yes, as a rule - but not automatically. The responsible classification institutes (e.g. MSCI and S&P for GICS) regularly check the relevance and consistency of the classifications. If there is a significant change in a company's sales or profit profile, it may be reclassified to a different industry or even a different sector. This usually takes place after fixed review cycles or upon request.
#21
How is it ensured that a company is correctly categorized if it is active in several business areas?
The categorization is based on the dominant sales segment. If a company is active in several sectors but generates 70% of its turnover with chemical products, for example, it is assigned to the GICS sector "Materials" - even if it also has activities in the energy or transportation sector. In borderline cases, additional qualitative assessment criteria apply.
#22
Are there any legal risks in the further use of the displayed content?
The content comes from public sources, but is partially subject to copyright protection - particularly with regard to text structure and layout. The excerpts and links provided on this portal are made within the scope of permitted use (e.g. right to quote or editorial processing). However, commercial use by third parties is not permitted without the express permission of the original providers.
#23
Who can I contact if I have general questions or legal concerns?
A central contact point is available for general inquiries, information on company recordings, compliance issues or copyright-relevant aspects. In rare cases, for example in the case of erroneously published information or justified requests for deletion, a review and, if necessary, removal from the public feed can take place. Please only use the official contact option in the legal notice or at the bottom of the page.
#24
Is advertising or third-party content also displayed on the portal?
Yes, in defined areas the portal can display advertising content or product-specific information from third parties - for example on sector-related financial services, research offers or trading platforms. This content is clearly marked as advertising or partner information and is separate from the editorial or automatically processed company news.
#26
Can I give feedback on the platform or submit suggestions?
Absolutely - feedback is expressly welcome. The platform is an open information service that is continuously being developed. Comments on functionality, data quality, usability or thematic extensions help to optimize the service for the benefit of users. You can submit your suggestions informally via the contact page or special feedback forms.
#27
I am an information provider - can I cooperate with the portal?
Yes, the portal is open to content-related, technical or editorial cooperation, provided that this contributes to the quality, relevance or dissemination of the offering. If you offer content, interfaces or services that could be useful in the context of stock market-related information, we would be pleased to hear from you. The platform offers flexible integration options and a professional environment for quality-assured content.
#28
Can the platform technology also be used for other applications or partners?
Yes, the platform is based on a modular, scalable infrastructure that can be adapted to different information contexts and industry models. Technical components such as data aggregation, structuring logic, classification mechanisms and semantic filters can also be made available for external projects or individual applications on request. Please contact us for cooperation or license models.
#29
Can the underlying company data also be licensed or reused?
Structured access to selected master data of listed companies - such as GICS mapping, ISIN mapping, news feeds or metadata filters - is generally possible. The offer is aimed in particular at information service providers, research platforms or data-driven financial applications. Data can be provided via defined interfaces (e.g. API) or exportable formats, depending on the intended use and license framework.
#30
What forms of cooperation with external partners are conceivable?
Basically open. Possible forms of cooperation range from technical integrations and shared data models to content syndication or white label solutions. Partnerships with institutions that are looking for access to quality-assured data, dynamically structured news or sector-specific analyses - for example in the FinTech, media or research environment - are particularly interesting. We look forward to hearing from business development or product management departments.
#31
Why does this portal differ technically and conceptually from other information offerings?
Because no one from outside the industry is trying to understand the financial market here - but because the know-how comes from the heart of the financial world. The technical platform was developed by a team that combines in-depth market knowledge with innovative system design. The result: information architecture with real relevance, not shop window technology.
#32
What makes the technical solution particularly interesting for operators of their own financial portals?
In addition to high adaptability, the platform impresses with its modular structure and the consistent implementation of industry-specific logic - from GICS mapping to metadata filtering. For providers who operate their own information portals, sector-specific data structures, news feeds or visualizations can be quickly integrated on this basis - either as a white label, API module or embedded solution.
#33
Why can a collaboration go beyond traditional development services?
Because we don't just program, we think: The technological implementation is based on a deep understanding of market cycles, regulations, data formats and investor needs. Anyone who cooperates with this platform benefits from a sparring partner at eye level - both technically and professionally. This creates added value that goes far beyond pure IT expertise.
#34
Note on copyright and the processing of original content
The corporate news presented on this information portal is based on publicly accessible sources such as BusinessWire, GlobeNewswire, PR Newswire or comparable news services. The content is processed as part of an automated or editorially supported structuring process without changing, shortening or reinterpreting the content of the original information. This is so-called "as is" information, the form and content of which corresponds to the originally published announcement. The rights to the original texts remain unrestrictedly with the respective publishers or copyright holders. This portal merely assumes a structural categorization and allocation within the framework of a news-journalistic offer. Independent commercial reuse, systematic reproduction or other use of the content by third parties is only permitted within the framework of the statutory provisions or with the consent of the copyright holder.
About GICS Technologies
GICS Technologies is part of the GICS Eleven information portfolio, which focuses primarily on information from listed companies in the information technology sector.
About GICS Eleven

GICS Eleven (G11, GICS11) bundles topic-specific content and enables quick access to relevant information thanks to its gate function. The project is largely based on the Global Industry Classification Standard (GICS®), which was developed by MSCI and Standard & Poor's and enables a breakdown into sectors. GICS® consists of 11 sectors, 24 industry branches, 69 industries and 158 sub-industries.

GICS® is a registered trademark of MSCI Inc. and S&P Dow Jones Indices.

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