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28.11.2025
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NiCE Announces Upcoming Conference Participation
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NiCE (Nasdaq: NICE) announced today that Beth Gaspich, CFO of NiCE, will participate in a fireside chat at the following investor conferences:
UBS Global Technology and AI Conference on December 2, 2025, at 2:55 PM ET
Nasdaq Investor Conference in association with Morgan Stanley on December 10, 2025, at 10:30 AM ET
A live webcast and replay...
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19.11.2025
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NiCE Named a Leader in IDC MarketScape European Contact Center-as-a-Service Vendor Assessment 2025
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NiCE (Nasdaq: NICE) today announced that it has been named a Leader in the IDC MarketScape European Contact Center-as-a-Service Vendor Assessment 2025 Vendor Assessment (doc #EUR153005525, October 2025). The IDC MarketScape study assessed software providers on two axes: capabilities and strategies. NiCE attributes this recognition to its purpose-b...
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18.11.2025
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NiCE and IGT Solutions Accelerate AI-First CX Transformation for Global Brands with CXone Mpower
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NiCE (Nasdaq: NICE) today announced an expanded strategic partnership with IGT Solutions to accelerate AI-first customer experience transformation for global enterprises. Through the NiCE Strategic Partner Program (SPP), IGT Solutions, a leading provider of digital and data-driven solutions, will deploy NiCE’s award-winning CX AI platform, CXone M...
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17.11.2025
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NiCE Appoints Arun Chandra as Chief Operating Officer to Lead Newly Formed Global Customer Operations
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NiCE (Nasdaq: NICE), the world’s leading AI-powered customer experience (CX) platform provider, today announced the appointment of Arun Chandra as Chief Operating Officer (COO), effective December 1, 2025. In this newly created role, Chandra will lead NiCE’s Global Customer Operations division, driving greater alignment, execution, and operational...
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13.11.2025
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NiCE Reports 13% Year-Over-Year Cloud Revenue Growth for the Third Quarter 2025 and Raises Full-Year 2025 Revenue Guidance
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NiCE (NASDAQ: NICE) today announced results for the third quarter ended September 30, 2025, as compared to the corresponding periods of the previous year.
Third Quarter 2025 Financial Highlights
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Non-GAAP
Total revenue was $732.0 million and increased 6%
Total revenue was $732.0 million and increased 6%
Cloud...
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10.11.2025
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NiCE to Webcast Capital Markets Day 2025
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NiCE (Nasdaq: NICE) will webcast its Capital Markets Day on Monday, November 17, 2025 at 9:00 a.m. ET, live from New York City. The webcast will be accessible from the Company’s Investor Relations website at www.nice.com/company/investors/upcoming-event. A replay of the webcast will also be available on the website after the event.
The event wil...
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06.11.2025
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NiCE Provides Webcast and Dial-in Details for its Third Quarter 2025 Results Teleconference
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NiCE (Nasdaq: NICE) will announce its third quarter 2025 results on Thursday, November 13, 2025, before the opening of the NASDAQ Stock Exchange.
Later that day, management will host a conference call to discuss the results.
8:30 AM - Eastern
1:30 PM - UK
3:30 PM - Israel
The call will be webcast live on the Company's website at https://www.nic...
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16.10.2025
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NiCE Cognigy Launches AI Ops Center, Ensuring AI Workforce Reliability at Scale
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NiCE (Nasdaq: NICE) today announced the launch of AI Ops Center, the operational backbone of the NiCE Cognigy platform, designed to keep enterprise AI Agents always-on, reliable, secure and business-ready.
As enterprises scale AI Agents across use cases, channels, and languages, they face increasingly complex CX stacks. But scale alone is no lon...
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06.10.2025
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NiCE Customers Lead the Way in CX AI Adoption, Redefining Customer and Employee Experiences
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NiCE (Nasdaq: NICE) today announced a series of tangible customer successes powered by its industry-leading CX AI. Organizations around the world are adopting CX AI to reduce wait times, improve service quality, cut costs, and equip frontline teams to deliver faster answers, more seamless interactions, and better customer experiences.
To mark Cu...
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26.09.2025
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NiCE Appoints Jeff Comstock as President, CX Product & Technology
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NiCE (Nasdaq: NICE) today announced the appointment of Jeff Comstock as President, CX Product & Technology, effective October 1, 2025. Comstock will report directly to NiCE Chief Executive Officer Scott Russell and will join the company’s Executive Leadership Team.
Comstock joins NiCE following a distinguished 25-year career at Microsoft, wh...
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24.09.2025
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NiCE Announces Capital Markets Day 2025
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NiCE (Nasdaq: NICE) announced today that it will host a Capital Markets Day, taking place in person on November 17, 2025, at Convene 75 Rockefeller Plaza in New York City.
The event will feature presentations from our executive management team, including:
Our long-term strategy and the future of the CX market
The CX Innovation Roadmap with...
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23.09.2025
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NiCE Announces Brand Ambassador Partnership with PGA TOUR Star JJ Spaun to Champion Power of Relentless Drive, Innovation and Growth
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NiCE (Nasdaq: NICE) today announced a brand ambassador partnership with JJ Spaun, professional golfer, 2025 U.S. Open Champion and breakout PGA TOUR star. The collaboration highlights the shared values of consistency, innovation and breakthrough performance that define both Spaun’s accelerated rise in professional golf and NiCE’s transformation in...
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10.09.2025
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NiCE Named a Leader in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service For 11th Consecutive Year
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NiCE (Nasdaq: NICE) today announced that Gartner has recognized NiCE as a Leader in the 2025 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report. NiCE was rated the furthest for its Completeness of Vision and highest in its Ability to Execute in the Leaders Quadrant. This marks the eleventh consecutive year that NiCE has been nam...
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08.09.2025
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NiCE Closes Acquisition of Cognigy, Transforming Customer Experience with Best-in-Class, Data-Driven CX AI Platform
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NiCE (Nasdaq: NICE) today announced the successful closing of its acquisition of Cognigy, a recognized leader in enterprise-grade conversational and agentic AI, following receipt of all required regulatory approvals. This brings together two AI industry leaders, each with a proven track record of market leadership, innovation, and customer impact...
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21.08.2025
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NiCE Announces Upcoming Conference Participation
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NiCE (Nasdaq: NICE) announced today that Scott Russell, CEO of NiCE, will participate in a fireside chat at the following investor conference:
Citi's 2025 Global TMT Conference on September 4, 2025, at 1:30 PM ET
A live webcast and replay of the event will be available on the Company’s Investor Relations website at https://www.nice.com/compa...
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14.08.2025
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NiCE Reports 12% Year-Over-Year Cloud Revenue Growth for the Second Quarter 2025 and Raises Full-Year 2025 EPS Guidance
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NiCE (NASDAQ: NICE) today announced results for the second quarter ended June 30, 2025, as compared to the corresponding periods of the previous year.
Second Quarter 2025 Financial Highlights
GAAP
Non-GAAP
Total revenue was $726.7 million and increased 9%
Total revenue was $726.7 million and increased 9%
Cloud rev...
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28.07.2025
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NiCE to Acquire Cognigy - Advancing the Leading CX AI Platform to Accelerate AI-First Customer Experience
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NiCE (NASDAQ: NICE), a global leader in AI-powered customer experience, today announced that it has entered into a definitive agreement to acquire Cognigy, a global market leader in conversational and agentic AI. This strategic acquisition unites NiCE’s market-leading CXone Mpower platform with Cognigy’s leading conversational and agentic AI capab...
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15.07.2025
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NiCE’s Evidencentral Surpasses Milestone of Supporting Over 37 Million Active Criminal Cases and 240 Million Evidence Items
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NiCE (Nasdaq: NICE) announced today that its leading AI-powered criminal justice digital transformation platform, Evidencentral, which is designed for managing digital evidence, has achieved a significant milestone. It now supports over 37 million active criminal cases and manages more than 240 million digital evidence items. This highlights the p...
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14.07.2025
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NiCE Actimize X-Sight AML Solutions Selected by Aberdeen Group to Enhance Its Financial Crime Operations
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NiCE Actimize, a NiCE (NASDAQ: NICE) business, today announced that Aberdeen Group, a UK-based global investment management firm headquartered in Edinburgh, has selected NiCE Actimize’s X-Sight Suspicious Activity Monitoring (SAM) and Watch List Screening solutions as part of its financial crime operations. These are part of NiCE Actimize’s advanc...
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09.07.2025
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New York County Defender Services Selects NiCE Defense for Digital Transformation
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NiCE (Nasdaq: NICE) today announced that the New York County Defender Services (NYCDS) has selected NiCE Defense digital evidence management, one of the AI-powered solutions in NiCE’s Evidencentral platform, for digital transformation. NYCDS will leverage NiCE Defense to automate its management of growing digital evidence while ensuring excellence...
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07.07.2025
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NiCE Actimize 2025 Fraud Insights Report Shows Scams Still the Method of Choice in Attempted Fraud Transactions
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NiCE Actimize, a NiCE (NASDAQ: NICE) business, has released the "2025 NiCE Actimize Fraud Insights Report, U.S. Retail Payments Edition," which explores the latest findings on the evolution of fraud attacks across various transaction types, including check fraud, domestic and international wires, and Zelle payments. Utilizing NiCE Actimize’s colle...
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03.07.2025
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NiCE Unveils 2025 International CX Excellence Award Winners, Spotlighting the Game-Changers in AI-Driven Customer Service Automation
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NiCE (Nasdaq: NICE) today announced the winners of its 2025 International CX Excellence Awards, honoring organizations from across EMEA and APAC that are redefining customer service with NiCE’s advanced AI and automation platform, CXone Mpower. The eight honorees were celebrated at NiCE’s Interactions International 2025 event in London, the indust...
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02.07.2025
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Staysure Selects NiCE to Deliver Seamless Insurance Experiences for the Modern Traveler with CXone Mpower
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NiCE (Nasdaq: NICE) today announced that Staysure, the UK’s leading travel insurance provider, is accelerating its mission to become Europe’s largest travel insurer by transforming its customer service operations with NiCE’s AI-driven platform, CXone Mpower. This deployment reinforces Staysure's commitment to delivering seamless, personalized, and...
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01.07.2025
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TalkTalk Joins Forces With NiCE To Deploy CXone Mpower In Mission To Revolutionize Customer Experience
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NiCE (Nasdaq: NICE) today announced that TalkTalk, one of the UK’s largest connectivity providers, has taken another step forward in its mission to become the UK’s most recommended Wi-Fi provider by harnessing NiCE’s AI-powered customer service automation platform, CXone Mpower.
As part of transformation plans aimed at radically simplifying its...
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23.06.2025
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NiCE Unveils NiCE Inform AI for Emergency Communications Centers
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NiCE (Nasdaq: NICE) today announced the launch of NiCE Inform AI, which provides Emergency Communications Centers (ECCs) with AI-driven transcription and search capabilities. This innovation helps uncover valuable insights from every call while enhancing productivity, emergency response, and employee retention.
Around the world, ECCs are a virtu...
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18.06.2025
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NiCE Announces CX Excellence Award Winners at Interactions 2025, Showcasing Powerful Results in AI-Driven Customer Service Automation
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NiCE (Nasdaq: NICE) today announced the winners of the 2025 CX Excellence Awards, honoring organizations that are transforming customer service with CXone Mpower. The 15 award winners across seven categories were honored at Interactions 2025, the industry’s leading CX event. This year’s winners exemplify how advanced AI and automation can drive ex...
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18.06.2025
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NiCE Announces Elite Partners of the Year Awards at Interactions 2025, Driving Worldwide Acceleration of CX Automation
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NiCE (Nasdaq: NICE) today announced the winners of the NiCE Elite Partners of the Year award at Interactions 2025, the industry’s largest customer experience event, taking place in Las Vegas. The winning partners were recognized for their exceptional contributions to expanding CXone Mpower’s global footprint, enabling more organizations to deliver...
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17.06.2025
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NiCE and Kristen Bell Ignite Global Campaign to Create a NiCE World Where Experiences Are Effortless, Intelligent and Designed to Delight
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NiCE (Nasdaq: NICE) today unveiled its newest global campaign starring award-winning actress, producer, and entrepreneur Kristen Bell, celebrating what it means to be truly “nice” in a world driven by AI. Representing a bold new vision, NiCE empowers brands to deliver AI-powered experiences that are proactive, human-centered and intuitive – whethe...
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17.06.2025
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NiCE Advances AWS Strategic Collaboration, Accelerating Agentic AI Across CXone Mpower Platform
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NiCE (Nasdaq: NICE) today announced the next evolution of its strategic relationship with Amazon Web Services, Inc. (AWS), announcing a new collaboration to accelerate a shared vision to innovate the development, deployment and scaling of intelligent AI-powered solutions purpose-built for end-to-end customer service automation. Together, NiCE and...
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17.06.2025
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NiCE Launches CXone Mpower Agents: Enterprise-Grade Agentic AI Agents Built for CX to Deliver Automated Fulfillment
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NiCE (Nasdaq: NICE) today announced the launch of CXone Mpower Agents, a groundbreaking innovation that enables fully automated, AI agents to be created and deployed in seconds and immediately work across the customer service ecosystem – from self-service to mid-office approvals to back-end fulfillment. Mpower Agents make use of CXone Mpower’s pro...
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16.06.2025
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NiCE CXone Mpower Builds on Snowflake AI Data Cloud to Unlock Secure, Scalable CX Automation Across the Front, Middle and Back Office
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NiCE (Nasdaq: NICE) today announced a strategic collaboration with Snowflake, the AI Data Cloud company, to unlock the full value of customer interaction data by enabling seamless, secure data sharing across the front, middle and back office through Snowflake Secure Data Sharing. This collaboration combines NiCE CXone Mpower’s industry-leading AI...
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16.06.2025
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H&R Block Transforms Into Digital-First, AI-Powered Customer Care Organization with NiCE CXone Mpower
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NiCE (Nasdaq: NICE) today announced that H&R Block, the world leader in online and in-office tax preparation, is successfully transforming its customer service operations into a digital-first, AI-powered care organization with NiCE CXone Mpower. This transformation marks a strategic shift from a traditional brick-and-mortar retail servicing mo...
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12.06.2025
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NiCE Actimize X-Sight AI Enterprise Platform Increases Modernization of KeyBank’s Financial Crime Operations
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NiCE Actimize, a NiCE (NASDAQ: NICE) business, today announced that KeyBank has increased the modernization of its financial crime operations with the X-Sight AI Enterprise Platform, an advanced portfolio of solutions which effectively address the financial services institutions’ (FIs) most pressing challenges. KeyBank is one of the nation's large...
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10.06.2025
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Route 101 Awarded Contract By The Department for Work And Pensions To Transform UK Citizen Services, Powered By NiCE CXone Mpower
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NiCE (Nasdaq: NICE) announced today in collaboration with Route 101, a NiCE platinum partner, a major contract win with the Department for Work and Pensions (DWP) of the UK government. This contract will see Route 101 and NiCE collaborate to enable the transformation of citizen experiences with the delivery of a UK-sovereign Citizen Experience Pla...
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10.06.2025
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NiCE to Webcast Financial Analyst and Investor Day at Interactions 2025
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NiCE (Nasdaq: NICE) will be webcasting its Financial Analyst and Investor Day on Tuesday, June 17, 2025 at 2:00 p.m. ET, live from Las Vegas in conjunction with its Interactions annual user conference. The webcast will be accessible from the Company’s investor relations website at www.nice.com/company/investors/upcoming-event. A replay of the webc...
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09.06.2025
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State Employees’ Credit Union Transforms Member Experiences, Surpassing CSAT Goals in Just 6 Months with NiCE CXone Mpower
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NiCE (Nasdaq: NICE) today announced that State Employees’ Credit Union (SECU), one of the largest credit unions in the U.S., serving over 2.8 million members, has transformed its member contact center experience and operational efficiency with NiCE CXone Mpower. By adopting an AI-driven, cloud-native platform, SECU has streamlined operations, enha...
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06.06.2025
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Route 101 Awarded Contract By The Department for Work And Pensions To Transform UK Citizen Services, Powered By NiCE CXone Mpower
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Route 101 a leading cloud systems integrator, announced today in collaboration with NiCE (Nasdaq: NICE), a major contract win with the Department for Work and Pensions (DWP) of the UK government. This contract will see Route 101 and NiCE collaborate to enable the transformation of citizen experiences with the delivery of a UK-sovereign Citizen Exp...
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05.06.2025
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NiCE Announces International Partner of the Year Winners at its 2025 Partner Summit, Broadening CXone Mpower’s Global Reach
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NiCE (Nasdaq: NICE) today announced the winners of its 2025 International Partner Awards at the Partner Summit events held in Croatia and Thailand. These honorees are helping our customers drive innovation, meet ambitious timelines, and deliver success in the new era of customer service automation with CXone Mpower.
Winners were recognized acros...
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04.06.2025
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NiCE Announces Customer Keynote Speakers for Interactions 2025: Disney, H&R Block, ALG Vacations, Charles Schwab and Carnival UK
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NiCE (Nasdaq: NICE) today announced customer keynote speakers from Disney, H&R Block, Apple Leisure Group Vacations (ALGV), Charles Schwab and Carnival UK at the industry’s leading customer experience (CX) event, Interactions 2025.
Disney Creates Magic Through Innovative End-to-End Customer Journey
The Walt Disney Company brings magic to l...
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29.05.2025
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NICE Actimize Announces ENGAGE 2025 the Industry’s Leading Fraud & Financial Crime Risk Management Conference
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NICE Actimize, a NICE (NASDAQ: NICE) business, today announced its information-packed agenda for ENGAGE 2025, the industry’s premier financial crime and compliance industry event. To be held on June 17-18 at New York’s Sheraton Times Square Hotel, NICE Actimize’s ENGAGE will bring together financial institutions thought leaders and subject matter...
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28.05.2025
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NICE Actimize Empowers SURVEIL-X with Generative AI, Launching a New Era in Market Abuse and Conduct Risk Detection
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NICE Actimize, a NICE (NASDAQ: NICE) business, today announced that its market-leading SURVEIL-X Holistic Conduct Surveillance solution is now integrated with Actimize Intelligence, powerful Generative AI capabilities designed to ensure accurate and timely detection of market abuse and conduct risks across every type of regulated employee communic...
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19.05.2025
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NICE Announces Interactions International 2025, Accelerating Global Customer Service Automation Adoption – Featuring Sir Tim Berners-Lee, Jonny Wilkinson and the Kaiser Chiefs
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NICE (Nasdaq: NICE) is excited to announce Interactions International 2025, the premier customer experience (CX) event of the year, taking place July 1-2, 2025, at Allianz Stadium in Twickenham, London. This two-day conference will unite 1,000 industry leaders, customer experience (CX) professionals, experts and partners to explore the AI-powered...
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15.05.2025
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NICE Reports 12% Year-Over-Year Cloud Revenue Growth for the First Quarter 2025 and Raises Full-Year 2025 EPS Guidance
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NICE (NASDAQ: NICE) today announced results for the first quarter ended March 31, 2025, as compared to the corresponding periods of the previous year.
First Quarter 2025 Financial Highlights
GAAP
Non-GAAP
Total revenue was $700.2 million and increased 6%
Total revenue was $700.2 million and increased 6%
Cloud revenue was $526.3...
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13.05.2025
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NICE Signs Strategic Collaboration Agreement with AWS To Accelerate End-To-End Customer Service Automation at Scale
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NICE (Nasdaq: NICE) today announced a new strategic collaboration agreement (SCA) with Amazon Web Services (AWS), to transform how businesses deliver customer service through tightly integrated AI, cloud, and automation technologies. As a part of this collaboration, CXone Mpower will now be available in AWS Marketplace. This combines the strengths...
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08.05.2025
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NICE Announces Interactions 2025, Showcasing Real, No-Hype AI Outcomes for Customer Service– Featuring Celebrity Keynote Kristen Bell
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NICE (Nasdaq: NICE) today announced Interactions 2025, the industry’s leading customer experience (CX) event, to take place June 16-18 at the Aria Hotel in Las Vegas. Over three dynamic days, businesses will gain a clear, actionable blueprint to harness the latest in AI and automation for customer service— turning insights, expert analysis, and pr...
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08.05.2025
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NICE Provides Webcast and Dial-in Details for its First Quarter 2025 Results Teleconference
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NICE (Nasdaq: NICE) will announce its first quarter 2025 results on Thursday, May 15, 2025, before the opening of the NASDAQ Stock Exchange.
Later that day, management will host a conference call to discuss the results.
8:30 AM - Eastern
1:30 PM - UK
3:30 PM - Israel
The call will be webcast live on the Company's website at https://www.nice.com...
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07.05.2025
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NICE and ServiceNow Announce Strategic Partnership to Deliver AI-Powered Customer Service Fulfillment Across the Enterprise
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NICE (Nasdaq: NICE) today announced at ServiceNow’s annual customer and partner event, Knowledge 2025, a strategic partnership with ServiceNow (NYSE: NOW), the AI platform for business transformation, to deliver end-to-end, fully automated customer service fulfillment. The partnership leverages NICE’s industry-leading AI-powered customer service a...
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29.04.2025
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Movius and NICE Announce Collaboration to Help Financial Services Firms Maintain Compliance Regulations with Secure Mobile Communications
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Movius, the leading global provider of secure, AI-powered, purpose-driven communications software, today announced it has partnered with NICE, a leading provider of communication compliance solutions, to integrate its MultiLine™ solution with NICE’s NTR-X cloud, compliance recording and assurance solution. With this integration, NICE users in regu...
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17.04.2025
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NICE Named Leader In 2025 Aragon Research GlobeTM for AI Agent Platforms in the Intelligent Contact Center
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NICE (Nasdaq: NICE) today announced that it has been named a Leader in the 2025 Aragon Research GlobeTM for AI Agent Platforms in the Intelligent Contact Center report. The Globe identified NICE for its strengths, notably its CXone Mpower AI platform orchestrating customer service workflows, agents and knowledge at impressive scale and precision d...
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10.04.2025
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NICE Named a Leader in CCaaS by Independent Research Firm
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NICE (Nasdaq: NICE) today announced that NICE has been recognized as a Leader in Contact Center as a Service by Forrester Research. The Forrester Wave™: Contact-Center-As-A-Service (CCaaS) Platforms, Q2 2025 report identifies NICE among the most significant cloud contact center platforms in the market.
“The NICE CXone Mpower platform provides the...
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08.04.2025
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NICE Actimize Recognized as a Leader in Anti-Money Laundering Solutions Report with Highest Scores Possible in All Ten Criteria within Current Offering Category
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NICE Actimize, a NICE (NASDAQ: NICE) business, today announced that it has been recognized as a Leader in Anti-Money Laundering solutions by Forrester Research, a leading global research and advisory firm. The analyst firm included NICE Actimize among the most significant vendors in the market, in its recent report titled, “The Forrester Wave™: An...
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07.04.2025
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NICE Actimize Introduces Xceed AI Agents for Faster, Smarter Fraud and FinCrime Prevention
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NICE Actimize, a NICE (NASDAQ: NICE) business, today announced the availability of powerful Xceed AI agents to be embedded into Xceed AI FRAML solutions. Xceed AI agents, operating as partners, continuously learn and adapt to evolving threats while specializing in the critical functional areas within AML, fraud detection, and compliance. The resul...
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03.04.2025
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Hidalgo County Criminal District Attorney’s Office Digitally Transforms Evidence Management with NICE Justice
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NICE (Nasdaq: NICE) today announced that the Hidalgo County Criminal District Attorney’s Office has selected NICE Justice, one of the AI-powered solutions in NICE’s Evidencentral platform, to digitally transform evidence management, move cases through the justice system faster, and ensure justice gets done. With approximately one million residents...
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02.04.2025
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NICE Actimize X-Sight ActOne Platform Redefines Financial Crime Investigations with Agentic AI
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NICE Actimize, a NICE (NASDAQ: NICE) business, today announced the availability of the next generation X-Sight ActOne which expands upon the robust and open architecture of X-Sight with Agentic AI capabilities that are foundational to transforming fraud and financial crime prevention programs. The Agentic AI capabilities orchestrate all fraud and...
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26.03.2025
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NICE Actimize 2025 EMEA Fraud Survey Uncovers the Top Financial Fraud Types That FIs Must Prioritize
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NICE Actimize, a NICE (NASDAQ: NICE) business, has released "The 2025 Fraud Survey: EMEA Financial Fraud Trends and Investment Priorities” report which identifies the fraud trends landscape across Europe, the Middle East and Africa (EMEA). Addressing the challenges and drivers of change in the region, the report includes a deep dive into current c...
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25.03.2025
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NICE Announces Strategic Alliance with Deloitte Digital to Enhance Customer Experience Workflows Through AI and Automation
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NICE (Nasdaq: NICE) and Deloitte Digital today announced an alliance developed to transform customer service by offering end-to-end AI and service automation. This collaboration is geared towards making customer service a distinctive feature of organizations by redefined AI-powered enhancements.
As businesses continue to recognize how critical ea...
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18.03.2025
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NICE Wins Overall Best of Enterprise Connect and Best Innovation in Customer Experience At Enterprise Connect 2025 For CXone Mpower Orchestrator
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NICE (Nasdaq: NICE) today announced that it was named the Overall Best of Enterprise Connect and recognized for Best Innovation in Customer Experience at Enterprise Connect 2025, a leading conference and exhibition for enterprise communications and customer experience. Both accolades were awarded for NICE’s CXone Mpower Orchestrator, the only solu...
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18.03.2025
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NICE Named a Leader In 2024 IDC MarketScape: Worldwide Conversational Intelligence and Analytics Vendor Assessment
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NICE (Nasdaq: NICE) today announced that it has been named a Leader in the IDC MarketScape: Worldwide Conversational Intelligence and Analytics 2024 Vendor Assessment (doc # US52047824, December 2024). A total of 16 vendors were evaluated. The IDC MarketScape study assessed conversational intelligence software vendors on two axes: capabilities and...
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17.03.2025
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NICE Launches CXone Mpower Orchestrator to Deliver the First True End-to-End AI Automation in Customer Service
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NICE (Nasdaq: NICE) today announced the launch of CXone Mpower Orchestrator, the only solution that delivers true end-to-end automation for customer service by unifying all touchpoints, including virtual agents, live agents and back-office workflows, on a single AI platform. The solution was unveiled at Enterprise Connect, the leading conference a...
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13.03.2025
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State’s Attorney’s Office for Prince George’s County Undertakes Digital Evidence Management Transformation with AI-powered NICE Justice
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NICE (Nasdaq: NICE) today announced that the Office of the State’s Attorney for Prince George’s County (Maryland) has selected NICE Justice, one of the AI-powered solutions in NICE’s Evidencentral platform, to enhance its prosecutorial effectiveness, and its ability to administer justice fairly, efficiently and diligently. The Office serves as the...
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